#32 Managing Performance

Managing performance is about getting people into action so that they achieve planned and agreed results. It focuses on what [1] to be done, how it should be done and what is to be achieved. But it is equally concerned with [2] people - helping them to learn - and providing them with the support they need to do well, now and in the future. The framework for performance management is provided by the performance agreement, [3] is the outcome of performance planning. The agreement provides the basis for managing performance throughout the year and for [4] improvement and development activities. It is used as a reference point [5] reviewing performance and the achievement of improvement and development plans.